matkaa online

matkaa online App support

Contact
+91 7550699283

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The matkaa online:

Q1: How to log in after installing the matkaa online?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong. If you don't receive the OTP, wait for the allotted time to pass before seeking assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any issues. This should resolve any problems you were experiencing.

Most Asked Questions Related To Withdraw In The matkaa online:

Q1: What is the minimum withdrawal amount in the matkaa online?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, the withdrawn amount is limited to earnings from gaming, and bonus funds cannot be withdrawn. This means you can only withdraw money earned through gaming activities, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all required KYC details are completed and submitted in the app. This includes saving your Aadhar card, UPI, and bank details. Once submitted, your account will be updated accordingly.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a processing time of 30 minutes to 3 hours. However, occasionally payments may be delayed, requiring a wait of up to 24 hours. This delay can occur in rare cases, but overall the app's speed and stability are beneficial.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds are exclusively for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from games played with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings to see if there's an update. If your withdrawal request is still pending, don't worry as the funds will be added to your wallet account within 24 hours. If you're still facing issues, you can contact their customer care centre for assistance.

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